Refund & Returns Policy

At RIGHTFITAUTOSUPPLIES, customer satisfaction is important to us. We aim to provide high-quality automotive parts and accessories backed by fair and transparent return policies.

Please read the following information carefully before making a purchase.

Returns Eligibility

We accept returns within 30 days of delivery, provided that:

• The item is unused, uninstalled, and in original condition
• All original packaging, accessories, and documentation are included
• The item is not damaged due to incorrect installation, misuse, or modification
• Proof of purchase is provided

Returns that do not meet these conditions may be refused.

Change of Mind Returns

We accept change-of-mind returns for eligible products within 30 days of delivery.

Please note:

• Buyers are responsible for return shipping costs
• Original shipping costs are non-refundable
• Items must be returned in resalable condition
• A restocking fee may apply in some cases where products are not returned in original packaging or condition

Faulty or Damaged Items

If your item arrives damaged, defective, or develops a manufacturing fault within the warranty period, please contact us as soon as possible with:

• Your order number
• Photos of the item and packaging
• A description of the issue

Once inspected and approved, we will arrange one of the following:

• Replacement item
• Repair
• Refund
• Store credit

This is provided in accordance with Australian Consumer Law.

Warranty Information

Many products sold by RIGHTFITAUTOSUPPLIES include manufacturer warranties.

Warranty coverage applies to manufacturing defects only and does not cover:

• Incorrect installation
• Normal wear and tear
• Misuse or abuse
• Labour or workshop costs
• Consequential damages
• Damage caused by modifications or improper fitment

Professional installation is strongly recommended for all automotive parts.

Fitment Responsibility

Customers are responsible for confirming compatibility before purchase.

We strongly recommend checking:

• OEM / part numbers
• Vehicle specifications
• Engine codes
• Build dates

Compatibility information provided on our website is intended as a guide only and may vary due to model updates, production changes, or modifications.

Returns for incorrect fitment may not be accepted where compatibility was not confirmed prior to purchase.

Refund Processing

Approved refunds are processed back to the original payment method.

Please allow:

• 2–5 business days for return inspection
• Additional processing time depending on your payment provider or bank

Return Shipping Address

Please contact us before returning any item to receive return instructions and approval.

Returns sent without prior contact may experience delays or be refused.

Contact Us

If you have any questions regarding returns, warranties, or refunds, please contact our support team:

RIGHTFITAUTOSUPPLIES
📧 rightfitautosupply@gmail.com